We do everything we can to prevent fraud and keep you secure. We also recommend that you take steps to protect yourself and know what to do in the event of fraudulent activity.
Overlay
Tackling fraud
Fraud
How to protect yourself
Protection starts with awareness. Follow best practice and learn how to spot the red flags that signal fraud.
Common fraudulent activities
See our directory of the many different types of fraudulent activity, from bank impersonation to investment fraud.
Think you've been scammed?
Call our fraud team immediately on 01534 282100 if you
- want to report anything suspicious
- think you've been the victim of fraudulent activity
- are concerned someone is trying to scam you
- believe any sensitive details may have been shared
- have engaged with a suspicious link or responded to a suspicious message
- have any concerns or uncertainties relating to fraud.
How we protect you
We use a combination of industry-leading technology and monitoring to identify unusual activity.
24/7 account monitoring
We use a combination of industry-leading technology and monitoring to identify unusual activity.
Account name check
Where we can, we check the name and account number of the person or organisation you want to pay and let you know if it doesn't match.
Secure banking promise
If you've been the victim of fraud, we promise to do all we can to assist you.
Fraud control data
We analyse information with the primary purpose of keeping your money safe and secure.
Help us keep you safe
Our priority is to protect the security and privacy of our clients. As part of the NatWest Group, we work with skilled security researchers worldwide to identify and correct any potential vulnerabilities in our technology.
We also value your input. If you find a potential security issue on couttscrowndependencies.com, please take a moment to report it.